Refund And Cancellation Policy
Effective date: October 5, 2026
Atlanta Tango Social (ATS) wants your ticket and store purchases to feel clear and fair. This policy covers event tickets sold through our website and physical products sold through our online store, including Very Fine dance shoes and women's tango clothing. Questions? Email atltangosocial@gmail.com or call/text 313-815-6082.
Event Tickets
Tickets for milongas, workshops, galas, and weekend passes (including Gold and BYO passes) are delivered digitally by confirmation email after checkout.
If You Need To Cancel Or Change Plans
Within 14 days of the event, tickets are non-refundable. Before that window, you may ask for a refund or a transfer. Transfers need the new dancer's name and email at least 24 hours before the event.
No-shows are not refunded. Coupons and promo codes cannot be combined unless an offer says otherwise. Prepaid online pricing and door pricing may differ; the price you paid at checkout is the price that applies to your order.
If ATS Cancels Or Changes An Event
If we cancel an event, you will receive a full refund of the ticket price paid (or a credit toward a future ATS event if you prefer and we offer that option).
If a teacher, venue, or schedule changes in a material way, we will offer a refund on request. Contact us as soon as you can after we announce the change.
Physical Products (Shoes And Women's Tango Clothing)
All store purchases require full payment at checkout. We do not take deposits or partial payments.
Made-To-Order And Custom Very Fine Shoes
Made-to-order and custom pairs typically ship about 5 to 8 weeks after we place the order with Very Fine. Style details are confirmed with you after purchase.
Made-to-order and custom shoes are final sale once we place the order with Very Fine, except for manufacturer defects or a shipping error on our part. If there is a defect, email photos and your order number within 14 days of delivery so we can work with Very Fine on a repair, replacement, or other remedy.
In-Stock Shoes And Women's Tango Clothing
You may request a return of eligible in-stock shoes and women's tango clothing within 14 days of delivery or pickup. Email atltangosocial@gmail.com with your order number for prior approval before you ship anything back. Returns without prior approval are not accepted. Local Atlanta pickup returns can be arranged by email.
Approved refunds go back to the original payment method through Wix Payments and may take several business days to appear on your statement. The customer pays return shipping. Original shipping charges are not refundable.
Return Condition (Anti-Wardrobing)
We welcome careful try-ons. We do not accept items that were worn out, worn to dance, or returned after use. Returned clothing and in-stock shoes must be unworn, unwashed, and unaltered, free of perfume, deodorant, makeup, body oils, pet hair, smoke odor, stains, or floor wear, with all original tags attached and original packaging included. Hygiene liners, when present, must remain intact. Try clothing on over your own garments or undergarments, on clean carpet or indoors only, never on a dance floor. ATS inspects every return. We may refuse a return, send the item back to you at your expense, or issue a partial refund at our discretion if an item shows signs of wear or use. Intimate items, bodysuits, and sale or clearance clothing are final sale.
How To Request A Refund Or Transfer
Email atltangosocial@gmail.com with your name, order or ticket confirmation, and what you need. We aim to reply within a few business days.
Changes To This Policy
We may update this policy from time to time. The effective date above will change when we do. The version on our website at the time of your purchase applies to that order.
Contact
Atlanta Tango Social
atltangosocial@gmail.com · 313-815-6082
1984 Howell Mill Rd NW #250092, Atlanta, GA 30325